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Bug #10918

Swing client PDF loading does not work

Added by Greg Shah 8 months ago. Updated 8 months ago.

Status:
New
Priority:
Low
Assignee:
-
Target version:
-
Start date:
Due date:
% Done:

0%

billable:
No
vendor_id:
GCD
case_num:
version_reported:
version_resolved:
reviewer:
production:
No
env_name:
topics:

hotel_gui_swing_export_button_load_failure.png (35.5 KB) Greg Shah, 11/21/2025 02:55 PM

hotel_gui_swing_guests_tab.png (10.8 KB) Greg Shah, 11/21/2025 02:58 PM

FirefoxPdfSettings.png (229 KB) Sergey Ivanovskiy, 11/24/2025 12:49 PM

FirefoxCertificatesManagerServerAddException.png (163 KB) Sergey Ivanovskiy, 11/24/2025 01:15 PM

History

#1 Updated by Greg Shah 8 months ago

When you click on the Export button, you get this failure:

The file does exist:

-rw-rw---- 1 ges ges 225238 Nov 21 14:42 /tmp/fwd-7038947786486853080/97b875b4-87df-4217-a0ee-2395beaec8431763754166584.pdf

The directory permissions:

drwxrwx--- 2 ges  ges       80 Nov 21 14:42 fwd-7038947786486853080

#2 Updated by Constantin Asofiei 8 months ago

Greg, the above I get when opening with PDFs with Firefox automatically. I need to copy-paste the link into chrome and it will work.

I've seen this with Firefox for a long time, including outside of FWD.

#3 Updated by Greg Shah 8 months ago

  • Priority changed from Normal to Low

You're right. It seems like a Firefox issue. The same URL works in Chrome. Since I have Firefox as my default browser, I see this issue.

Sergey: The HTML file loads but in FF it cannot load the PDF. Any thoughts?

This is low priority.

#4 Updated by Sergey Ivanovskiy 8 months ago

Do you have the same settings in Firefox for pdf?

#5 Updated by Sergey Ivanovskiy 8 months ago

In my environment this functionality works with Firefox too, I was able to press Export and pdf report became displayed in new Firefox tab. But for Firefox I need to add web client certificate to exception server set and this looks odd because I need to add web client certificate for https://192.168.100.28:7449 and then to restart the server that this server address can be displayed by Firefox.

#6 Updated by Sergey Ivanovskiy 8 months ago

For the embedded application it needs to enable popups from the server.

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