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spawn.exe has stopped working

Added by Oli Dune over 5 years ago

Hi all,

I just want to share this...

In a MS Windows environment, when starting the Hotel's Virtual Desktop Web Client, the "spawn.exe" process might crash due to missing "msvcr100.dll" library.
Just install the Microsoft Visual C++ Redistribuable and it will run fine.

32 bit: http://www.microsoft.com/download/en/details.aspx?id=5555
64 bit: http://www.microsoft.com/download/en/details.aspx?id=14632


Replies (2)

RE: spawn.exe has stopped working - Added by Greg Shah over 5 years ago

Oli,

This is really helpful. Thank you!

I suspect we've been testing on systems where this is already installed, so we missed this dependency. We will update our documentation to make a note of this.

Greg

RE: spawn.exe has stopped working - Added by Greg Shah over 5 years ago

Eugenie tested if this dependency exists on our P2J.DLL or only with the spawner. The dependency comes from the spawner's use of JVM.DLL which is not used in the P2J.DLL.

We have edited the spawner documentation to make this clear:

Installing the Spawn Tool

    (1-2/2)